Privacy Policy
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HB Studio Pty Ltd (“HB Studio”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a secure and transparent way.
This policy outlines how we collect, use, store and protect your information in accordance with the Privacy Act 1988 (Cth).
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1. What Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Date of birth
Emergency contact details
Health or injury information relevant to your participation
Payment and billing information
Class attendance and booking history
2. How We Collect Information
We collect information when you:
Create an account or make a booking
Purchase memberships, class packs or offers
Complete forms or waivers
Contact us via email, website or social media
Attend classes at the studio
3. Why We Collect Your Information
We collect and use your information to:
Manage bookings, memberships and payments
Deliver safe and appropriate Pilates instruction
Communicate with you about classes, updates and offers
Respond to enquiries and provide customer support
Improve our services and client experience
4. Health Information
Any health or injury information you provide is used solely to:
Ensure your safety during classes
Allow instructors to tailor exercises appropriately
This information is treated as confidential and only accessed where necessary.
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5. Sharing Your Information
We do not sell or share your personal information with third parties, except where required to:
Process payments (e.g. secure payment providers)
Operate booking systems (e.g. Mindbody)
Comply with legal obligations
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.
Your information is stored securely through trusted systems and platforms.
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7. Marketing Communications
We may send you updates, promotions or studio news via email or SMS.
You can opt out at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
8. Access & Correction
You may request access to, or correction of, your personal information at any time by contacting us at:
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9. Cookies & Website Use
Our website may use cookies to improve your browsing experience and track website performance.
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10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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Contact Us
If you have any questions about this policy or how your information is handled, please contact: